Privacy Policy

The website is operated by EGIT-Solutions, whose head office is located at Cocody Angre 8 Tranche Lot 394, Abidjan RCI.

The purpose of this page is to explain what information we collect about you and how we use it. We invite you to read the following carefully to know our policy and practices regarding your personal data.

It should be noted that the term "data protection legislation" refers to Regulation (EU) 2016/679 of the European Parliament. Corrigendum to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing the Directive 95/46 / EC (General Data Protection Regulation) OJ L127 2 of 23/05/2018.

Personal data

We may collect, store and use data about you only in electronic form, which we will otherwise retain, use and process in accordance with data protection legislation and in the manner set out in this Privacy Policy. The personal data concerning you that we collect and process are:

  • First and last name
  • E-mail address
  • Your phone number
  • The recipient's telephone number
  • Data collected during your visit to our website, including complete URLs (Uniform Resource Locators), clickstreams used to access, navigate and leave our site (including dates and times), the duration of page visits. See Matomo section

During your purchases your banking data are either collected directly by Stripe in case you pay by credit card, or or by your bank which allows you to make the online payment by direct transfer. For more information about Stripe's privacy policy, please visit the following URL : Stripe Privacy.

We also keep a record of your transactions and account information that you can review at any time. You may provide us with personal information from third parties, for example the name, ID, address, telephone number, bank details and e-mail address of your beneficiaries. If applicable, you certify that you have the necessary authorizations to communicate these data to us and to authorize us to use them. We are committed to using this information exclusively for the purposes for which you have provided it to us. If you believe that one of your contacts has provided us with your personal information and would like it removed from our database, contact us at info[at]mobipiar.com

The purpose of collecting user data is to :

  • enable us to ensure a safe, smooth, efficient and personalized use of our services. Your data is also used for the following purposes the continuous optimization of our website and services;
  • allow us to fulfill our obligations for the service you purchase on our website, or under applicable law, and to provide you with services in accordance with our Terms of Sale and this Privacy Policy;
  • create an account on Mobipiar;
  • execute a airtime topup order;
  • send you confirmations;
  • notify you of changes to our services;
  • avoiding fraud;
  • send you commercial newsletters as part of a purchase of our products or services or our offers, and you have not decided to unsubscribe from such newsletters, in accordance with data protection legislation (including the Data Protection Directive European Directive 2002/58/EC (Directive on privacy and electronic communications) and the 2003 UK Regulation transposing Directive European Privacy and Electronic Communications (EC Directive) Regulations 2003);
  • administer our site and for the needs of our internal operations, namely problem solving and malfunctions, data analysis, testing, research, statistics and surveys;
  • measure our Marketing actions;
  • display testimonials from satisfied customers of our website along with other recommendations and mentions, provided however.

We may share your personal information with third parties only as described in this privacy statement or in our terms and conditions. These third parties may include credit reference agencies to verify your identity or recipients of funds transferred through our service. We may share your information with certain third parties when you have given us your prior consent.

  • in response to legal requirements on the part of public authorities, including to meet national security needs or to respect the law.
  • In the context of a legal obligation, for example to respond to a court order, a summons to appear or any other similar legal procedure.
  • Where we believe in good faith that disclosure of your personal information is necessary to protect our rights, your safety or the safety of others, meet our legal or compliance obligations, investigate fraud or respond to a request from authorities.

The security of your personal data is important to us. We ensure that technical, physical, electronic and administrative measures are in place to protect your personal data from unauthorized access. When you enter certain information (such as a credit card number) on our order forms, we encrypt their transmission using reasonable security measures. We respect the standards in force to protect the personal information which is communicated to us during their transmission and once they are in our possession. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information. If you have any questions about the security of our website, you can contact us at support[at]mobipiar.com.

We retain your data for as long as necessary for the purposes stated above, or as required by law. This conservation implies periodically re-examining our files to verify that the data they contain are always exact, current, and that their conservation is always justified.

Generally, we retain our files for up to 7 years after you have terminated your business relationship with us in order to comply with our legal obligations.

MOBIPIAR uses technologies such as cookies, tags, tags, scripts and other similar technologies. We use this information to analyze trends, administer the Web site, track Web site traffic and gather aggregate demographic information about our user base. We may receive individual or aggregate reports created by these companies through the use of these technologies.

Like most websites, we automatically collect certain information and store it in log files. This information may include IP addresses, browser type, Internet Service Provider (ISP), landing and exit pages, operating system, date/time and/or clickstream data. We may combine this automatically collected information with other information we collect about you. This allows us to improve the services we offer as well as the functionality of the site.

Our website contains links to other sites whose privacy practices differ from ours. If you transmit personal information to any of these sites, it will be governed by their own privacy policy. We recommend that you carefully read the privacy policies of all websites you visit.

Use of Matomo

Data is collected and stored on this website using the web analysis service software Matomo (www.matomo.org), a service of InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, ("Matomo") on the basis of our legitimate interest in statistical analysis of user behavior for optimization and marketing purposes pursuant to Art. 6 Para. 1 letter f DSGVO. Pseudonymised user profiles can be created and evaluated from this data for the same purpose. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of the visitor's Internet browser. The cookies enable, among other things, the recognition of the Internet browser. The data collected with Matomo technology (including your pseudonymised IP address) is processed on our servers.

The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor to this website and is not combined with personal data about the bearer of the pseudonym.

If you do not agree to the storage and evaluation of this data from your visit, then you can object to the subsequent storage and use at any time by mouse click. In this case, a so-called opt-out cookie is stored in your browser, which means that Matomo does not collect any session data. Please note that the complete deletion of your cookies means that the opt-out cookie will also be deleted and may have to be activated again by you.